Frequently Asked Questions

You can select a role specific FAQ from the left.

How do I...?

display a customized announcement to users after they login to TrainCaster?

Custom announcements are displayed when a user logs into your TrainCaster environment. The announcement can be shown only when they login, or every time they return to their home page. Announcements are set to expire automatically - just enter the date you want to stop displaying the announcement.

  1. Click the Administration tab.
  2. Click the Announcement Settings button.
  3. Enter an announcement, when users will see the announcement, and an expiration date.
  4. Click the Update Announcement button to save your changes.
assign trainees to a course?

Assign Multiple Users to a Curriculum

This function lets you assign trainees to classroom courses.

  1. On the User Manager screen, click 'Assign Multiple Users to a Curriculum'.
  2. Select the curriculum from the drop-down list. Click Continue.
  3. Select users from the 'Unassigned' list and click Add.
  4. When you have moved the users from unassigned to assigned, click finished.

Please note that if users are assigned courses based on User Grouping, when the User Grouping changes - so do the curriculum assignments. In that case, these changes will be overwritten with the new curriculum assignments.

 

store trainee documents - like evaluations, assessments, or training notes - in the database
  1. Click the Users tab.
  2. Select a user name from the scroll list in the center of the screen. Click the Modify button.
  3. Scroll to the bottom of the screen. Click the Modify button next to User Files.
  4. Click the Add a New File button.
  5. Click the Browse to find the file to upload on your local computer.
  6. Give the file a title. The title will be displayed when viewing User Files.
  7. Enter a brief description of the contents of the file.
  8. If you would like the trainee to have read-access to this file, check the 'Share this file with the user' box.
  9. Click Add File.
show trainees the correct answers on the quiz results page?
On the Quiz Settings page, under Advanced Settings: Always Display Graded Responses: select Yes.
set a minimum amount of time a trainee must spend on a particular course page?
In the content editor, select the page on which you want to add a minimum time. The page timer is displayed at the bottom center of the page. Enter a minimum value. When a minimum time value is set, trainees may not navigate from the page until the minimum time is reached.